You should have your Lopi gas fireplace serviced on an annual basis. Failure to inspect and maintain the heater may lead to improper combustion and a potentially dangerous situation. Servicing involves the removal of all media, inspection of the pilot, gas line, gas valve, checking gas pressure and any blockages caused by the build-up of soot or debris in the burner plate.
Gaskets for the door should be checked for proper seal as well as general cleaning of the appliance including burner plate, access panel and components, air channels and blowers to prevent blockages and potential damage to parts.
Call your place of purchase to arrange a service person in your local area.
Alternatively please call Lopi Australia on 1800 064 234